Delivery and Returns

DELIVERY
We aim to have your orders picked and posted within 3 working days.

UK: £7.00 – Royal Mail next day delivery  INTERNATIONAL SHIPPING: £20.00 – Parcelforce Worldwide

Orders placed from outside the UK may attract customs duty which will be levied in your home country – if duty is charged, you will be contacted locally by your relevant customs collection authority. number 35 have no control over import duties. All parcels are correctly marked for customs purposes. Levels of duty and whether it is charged can vary without notice.

 

RETURNS
Sometimes clothing just doesn’t work for you when receive it! We are happy to accept returns in as-received condition please, within seven days of you having received them. Items must be unworn and undamaged. Please avoid trying clothes on if you are wearing strong perfume and make-up as this may transfer onto the fabric. Please also avoid trying clothes on with powdery anti-persperants.

If you wish to return your item(s) you must fill in the return form provided with your item and include it in your package back to us. Upon receiving your returned item we will refund your card within 3 working days with the full amount paid , excluding shipping.

We recommend that all returns be sent by recorded delivery as the item remains the purchaser’s responsibility until it reaches us.

The return address is:
number 35
50 Highgate West Hill
London
N6 6DA
United Kingdom

 

CANCELLING YOUR ORDER
If you wish to cancel your order, please email us at info@no35.co.uk within 24 hours of placing the order. We will refund your card with the full amount, including shipping within 3 working days.

We are always looking to improve our services and would be grateful to know the reason behind your cancellation. Please include any details or questions in your email to us.

number 35 Ltd. Place of Registration: Leeds United Kingdom. Registration number: 05540686. Telephone: 020 7584 3555. Email: fr@no35.co.uk